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Privacy Policy

Welcome to Slimn

At Slimn, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, products, and services. It has been designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information:
    Name, email address, and communication preferences.
  • Account Information:
    Login credentials, preferences, and account activity.
  • Payment Information:
    Billing details, credit/debit card information, and transaction history (processed securely through Stripe).
  • Health and Lifestyle Information:
    Details provided about your weight-loss goals, medical history, or preferences for personalised services.
  • Technical Information:
    IP address, browser type, device information, and usage patterns.
  • We may also collect additional information when required for legal compliance or to provide our services effectively. For example, we may collect marketing preferences and user feedback.

2. How We Use Your Information

Slimn uses your information to:

  • Provide and personalise our products and services, including weight-loss recommendations and tools like Wegovy and Mounjaro.
  • Process payments securely via Stripe and manage your account.
  • Communicate with you regarding updates, promotions, or customer support.
  • Improve our website, services, and user experience.
  • Comply with legal obligations or enforce our terms and conditions.
  • Provide tailored content and advertising based on your preferences.

3. Legal Bases for Processing Your Data

Under UK GDPR, we process your personal data based on the following legal bases:

  • Consent:
    Where you have provided consent, such as subscribing to our newsletter.
  • Contractual Necessity:
    To fulfil our contract with you, such as providing weight-loss products and services.
  • Legal Obligation:
    To comply with applicable laws and regulations, including requirements under the UK General Pharmaceutical Council (GPhC) registration (9011648).
  • Legitimate Interests:
    To improve our services, prevent fraud, and ensure the security of our operations.