These Terms of Use (“Terms”) govern your access to and use of our website and services, including the purchase of weight-loss products such as prescription medications (e.g., Wegovy and Mounjaro). Please read these Terms carefully before using our website or services. By accessing or using our services, you agree to these Terms.

1. About Slimn

Slimn is a UK-based health and wellness company dedicated to providing weight-loss solutions. We dispense prescription medications through our UK General Pharmaceutical Council (GPhC) registered pharmacy (registration number 9011648) in compliance with applicable laws and guidelines.

2. Eligibility to Use Our Services

To use Slimn’s services, you must:
– Be at least 18 years old.
– Reside in the United Kingdom.
– Access the services within the UK.
– Create an account and provide accurate, up-to-date information.
– Agree to these Terms and our Privacy Policy.

3. Prescription Medications

3.1 Consultations and Approvals:
All prescription medications provided through Slimn are subject to approval by our qualified clinicians. These clinicians operate independently and adhere to UK medical and pharmaceutical regulations. A prescription will only be issued if deemed clinically appropriate.

3.2 Manufacturer Guidelines:
You agree to use all prescription and non-prescription products according to the manufacturer’s guidelines and the instructions provided by our clinicians. Misuse of products is at your own risk and may result in health complications.

4. Account Creation and Security

To access our services, you must create an account by providing your name, contact details, and other requested information. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any unauthorised use. Slimn is not liable for any loss resulting from unauthorised account access.

5. Payment and Subscription

5.1 Payment:
All payments are processed securely via Stripe. You agree to provide valid payment details and authorise us to charge your chosen payment method for the agreed amounts.

5.2 Subscription Terms:
Prescription medications are provided on a monthly subscription basis. You will be billed monthly unless you cancel your subscription. Refunds are only available for damaged or defective products.

5.3 Refunds
Refunds for prescription medications are limited to instances of damage during delivery. Non-prescription items may be refunded if returned unopened and in their original condition within 14 days of receipt. Return shipping costs are the responsibility of the customer unless the product is faulty.

6. Delivery

6.1 Delivery Policy
Products are delivered to UK addresses only. Delivery timelines are estimates and may vary due to unforeseen circumstances.

6.2 Damaged or Incorrect Products
If your product is damaged or incorrect upon delivery, contact Slimn immediately. We will arrange for a replacement or refund in accordance with our refund policy.

7. Intellectual Property

All content on the Slimn website, including text, graphics, logos, and software, is the property of Slimn or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without our express written permission.

8. Limitation of Liability

Slimn is not responsible for:
– Any health outcomes resulting from misuse of products.
– Temporary unavailability of the website or services.
– Indirect or unforeseeable losses.

Our liability is limited to the value of the products purchased from us, except where prohibited by UK law.

9. Changes to These Terms

Slimn may update these Terms from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated Terms.

10. Governing Law and Jurisdiction

These Terms are governed by English law. Any disputes will be resolved in the courts of England and Wales.

11. Contact Us

If you have questions about these Terms, please contact us:

Email: info@slimn.co.uk

Slimn is committed to supporting you throughout your weight-loss journey. Thank you for choosing us.